ECI will be launching a new phone advice line for parents and carers across Devon on Monday 1 June. The number for the new service is 01392 949059 and it will be manned from 10 – 2pm Monday to Friday. People will be able to leave a message outside of these hours, or when the operators are all busy.
It will offer advice on a specific issue around their children and their family relationships, including any communication issues or conflict they are having with their partners or co-parents of their children. It is not meant to be a replacement for more targeted work, but just a way to offer people a place to be heard and a few tips on how to deal with a particular situation or to signpost them to an organisation which may be able to help them.